Question 1

What's included with my booking?

Accepted Answer

All workspaces come with Wi-Fi, access to shared amenities like coffee and printing, and on-site staff support. Specific amenities vary by location — check each listing for details.

Question 2

How does pricing work?

Accepted Answer

You'll see transparent hourly or daily rates for each space. No hidden fees, no membership required. Just find your space, book, and go.

Question 3

How do I book a meeting room online?

Accepted Answer

Go to our meeting rooms page section and type a city into the search bar. Select your meeting room location from the list of results.Enter the desired date and time, choose your room, then checkout. Pay online through our secure platform and our meeting room specialist will confirm your meeting arrangements (during business hours).Alternatively, phone us with your meeting room requirements and our team will process the booking on your behalf. Once we have confirmed availability with the center, we will provide confirmation (during business hours). If you have any last-minute changes or special requests, please contact our team and we’ll arrange this for you.

Question 4

Do I have to be a Virtual Office client to book a meeting room?

Accepted Answer

No - all meeting rooms and day offices listed on Alliance Virtual Offices are available to everyone, regardless of whether you are a current Virtual Office client. Simply find your nearest meeting room venue on the Alliance Virtual Offices website and book online. You can reserve meeting rooms and office space by the hour, half day, or full day. If you need any assistance, please contact us.

Question 5

Does a Virtual Office include meeting room usage?

Accepted Answer

Alliance’s premium ‘Platinum Plus’ Virtual Office plan includes additional hours of meeting room and office usage, every month (hours vary depending on location). Our standard Virtual Office plans don’t automatically include meeting room usage – plans can be easily upgraded, or onsite meeting space can be booked by the hour as needed.Find a meeting room on the Alliance Virtual Offices website and book online or over the phone.

Question 6

I need an occasional office or meeting room for a few hours per week. Can you help?

Accepted Answer

You can easily book office space and meeting rooms through Alliance on an hourly, half-day, or full-day basis. Find your nearest venue here and book online or over the phone. Our team confirms your booking with the center, including any special requests. For frequent usage, you may like to consider our Platinum Plus Virtual Office, which includes additional discounted meeting room or private office usage each month. The number of hours included in the plan varies by location.

Question 7

Can I book a private office for just one day?

Accepted Answer

Absolutely. Book private offices by the hour or by the day — perfect for short-term needs like client meetings, focused work, or team sessions.

Question 8

Is workspace available when I travel?

Accepted Answer

Yes. With locations across the US and internationally, you can find and book workspace in most major cities. Your Booked app account works at any Alliance location worldwide.

Question 9

Can I put a sign in front of the door for my guest?

Accepted Answer

Many meeting room centers offer this service. Please contact us and we’ll happily confirm your request with the venue.

Question 10

Is there a screen or monitor in the meeting room?

Accepted Answer

Most centers have screens for videoconferencing or presentations. If available, it will be clearly listed on our website - please check the list of ‘Available Amenities’ for the room you are interested in. If you have any questions regarding video technology in your meeting venue, please contact us and we’ll happily provide further information.

Question 11

Can we access the room a few minutes before to set up?

Accepted Answer

We guarantee you will have access to the room during the time stated on your booking. If you need to enter the room early, this may be possible but it will depend on whether the room is occupied immediately prior to your booking.Either way, our center partners will work with you to ensure the room is ready. The onsite receptionist will greet your guests and either show them to the room, or accommodate them in a waiting area until you’re ready to start.

Question 12

I have booked a meeting room online, but I haven’t received my confirmation email.

Accepted Answer

Alliance Virtual Offices works directly with the meeting room venue to verify your booking. This is only possible during business hours, so bookings made outside of those hours or in different time zones may result in a slight delay.We will confirm your booking within one business day. However, if you require a faster response or if you have any concerns about your reservation, please contact us and a member of the team will be happy to help.Please also remember to check your email spam or junk folder.

Question 13

What is the meeting room cancellation policy?

Accepted Answer

Cancellations received more than 48 hours (excluding weekends and holidays) prior to the reserved date and time will be charged a $25 cancellation fee.Cancellations received less than 48 hours (2 business days) prior to the reserved date and time will be charged a fee equal to the total order (this includes bookings made less than 48 hours in advance).Rooms reserved for more than 20 attendees have a cancellation notice period of five working days.

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